Basement flooding repair in Columbus
After the water has been pumped out, the useful question is where it came from. We find the source and fix it so the next storm ends differently.
First hours after a flood
Safety first: don't walk into standing water that may reach outlets or appliances. Turn off power to the basement at the breaker only if you can reach it from a dry spot. Move valuables up. Then call.
Cleanup and drying are the first job. Mitigation companies handle water extraction and drying. Our part is finding why the water came in, and making sure the next storm doesn't repeat it.
Where flood water comes from
| Source | What points to it | What fixes it |
|---|---|---|
| Sump pump failure | Pump dead, float stuck, power out | New pump and battery backup |
| Groundwater through walls | Water along the floor joint | Interior drain or exterior work |
| Surface water | Water at windows or one low corner | Grading, window wells, yard drains |
| Sewer backup | Water from the floor drain, often dirty | A licensed plumber's job (backflow devices) |
Combined sewers in older neighborhoods
Parts of older Columbus drain storm and sanitary water through the same pipes, and in a heavy storm those pipes can back up into basement floor drains. That is plumbing, not waterproofing, and needs a licensed plumber. We tell you plainly if that is what happened, so you don't pay for the wrong fix.
Related: Sump Pump Installation · Interior Waterproofing · Wet Basement Solutions
Common questions
Can you come during the flood?
Call (380) 261-2333. Our phone line runs every minute of the year. We set the earliest visit and talk you through what to do in the meantime.
Do you do water extraction and drying?
No. Mitigation companies do that. We fix the cause once the space is safe to inspect.
Will insurance pay?
That depends on your policy and the cause; many policies treat groundwater, surface water and sewer backup differently. Ask your agent. We document what we find.
Can a flood happen twice in one season?
Yes, if the cause isn't fixed. That is the whole reason to find the source.